FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are the core advantages of 3M and tesa tapes?

When it comes to industrial tapes, 3M and tesa stand out for their exceptional adhesive strength, high-temperature resistance, and long-term durability. These tapes are designed for a wide range of demanding applications in industries like electronics, automotive, and construction. Whether you need reliable bonding, electrical insulation, or protection against harsh conditions, we provide professional, high-quality tapes that guarantee performance. As an authorized distributor, we ensure that you get the best products backed by expert technical support and consultation for optimal results.

What product series do you offer from 3M and TESA?

 

 

We are the authorized distributor for 3M and TESA, providing a comprehensive range of specialized tapes. Our portfolio includes series such as VHB (Very High Bond) tapes, electrical insulation tapes, double-sided tapes, and other high-performance products. Each series is designed for specific applications, ensuring optimal performance in demanding industrial and technical environments.

How do I choose the right tape for my specific needs?

Choosing the right tape depends on the exact requirements of your project. Whether you're dealing with extreme temperatures, needing strong adhesion, or requiring chemical resistance, we offer a variety of tapes with specific features for every application. Our range includes products like VHB (Very High Bond) tapes, electrical insulation tapes, and more, each tailored to perform optimally in different conditions. Not sure which one to choose? Reach out to our expert technical support team, and we will help you find the perfect match based on your project’s needs and specifications.

Are your products authentic, and how do you ensure quality?

As the official distributor of 3M and tesa, all our products undergo strict quality inspections and hold international certifications, such as ISO and RoHS standards, ensuring each roll meets the highest quality requirements. Customers can use our products with confidence, and we provide comprehensive after-sales service guarantees.

What should I do if I encounter technical issues with the tape during use?

If you run into any technical issues while using our tapes, don’t worry – we’ve got you covered! Whether it’s adhesive performance, application concerns, or handling specific challenges in your industry, our technical support team is here to assist you every step of the way. We offer customized solutions and installation guidance to ensure that your tape works as expected, providing the best results. Contact us directly through our website or by phone, and we’ll resolve your issue promptly and professionally.

What are your after-sales service and warranty policies?

We offer comprehensive after-sales services for all 3M and tesa tape products, including a 7-day unconditional return policy, free technical assistance during the warranty period, and regular customer follow-ups. Whether it's product performance issues or installation inquiries, we provide timely and effective responses.

How can I prevent tape aging during storage?

To prevent tape aging during storage, it's recommended to keep them in a cool, dry environment, avoiding direct sunlight and high temperature or humidity. Additionally, tapes should be kept away from oxygen and ultraviolet light to prevent adhesive degradation. Proper storage methods can effectively extend the tape's lifespan and maintain stable performance.

How does your logistics service meet different customers' cost and time requirements?

We understand the importance of cost-effectiveness and delivery timelines to our customers, so we offer flexible logistics solutions. Partnering with multiple logistics providers, we can tailor the optimal delivery plan based on your budget and time constraints. Options include economy shipping to reduce costs and expedited shipping for urgent needs. Our goal is to ensure products are delivered safely and punctually while optimizing your logistics expenses.